Some organizations have split users between homed on-premises for PSTN connectivity and homed online for Phone System capabilities. Once access to Skype for Business Online ends, organizations will need to transition online users to Microsoft Teams and connect their on-premises telephony network to Teams through Direct Routing.
As Skype for Business Cloud Connector Edition (CCE) was designed as a virtual on-premises deployment to bridge Skype for Business Online with a customer’s on-premises setup and PSTN connectivity, CCE will also retire July 31, 2021 along with the Skype for Business Online service. Once an organization has transitioned from Skype for Business Online to Teams Only, they can connect their on-premises telephony network to Teams through Direct Routing. To learn more about Direct Routing in Microsoft Teams, watch this helpful Coffee in the Clouds video.
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