Full Cisco Unified Communications Implementation


MDS designed and deployed an advanced Cisco Unified Communication Solution for the number one Australian wine distributor in the US.

The Challenge

As the number one seller and importer of Australian wine in the US, our customer had concerns about moving from their outdated legacy telephone system. Their current voice system did not allow for video or collaboration tools and had limited remote collaborative capabilities. They also wanted to better track expenses by consolidating communication costs to one monthly bill.

See how Cisco Spark & WebEx will improve your team's productivity!

The Solution

MDS assessed the organization’s current infrastructure and facilitated the rollout of the full Cisco Unified Communication suite. Our team provided a comprehensive, unified communication solution that integrated messaging, voicemail, and video collaboration into a single platform, with one monthly bill. 

The Result

Features included both Cisco WebEx and Spark, ensuring the seamless flow of communication and collaboration via video regardless of location. This updated collaborative system, based fully in the cloud, allowed for increased accessibility of vital information, regardless of location, encouraged employee interaction, and improved overall productivity across the company. 

We are very impressed and satisfied by the MSP team and their focus on Azure Sentinel. The team was able to complete the project in a reasonable timeframe which has eliminated the stress of a potential cybersecurity attack. 

IT Manager

Professional Services & Staffing Client